How We Handle Your Account Data
We keep this plain because you should not need a law degree to know where your data sits. When you open an account, we collect what the cashier flow needs: your name, mobile number, age confirmation, the wallet number you send from, and the transaction reference
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bKash, Nagad or Rocket returns. That reference is how a deposit gets traced back to you, so it stays attached to your profile. We also log device and login events - the phone or browser you used, the network address, and the one-time code sent to
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your number - because those logs are the only way to spot a login that is not you. We never read your wallet balance or your other bKash, Nagad, Rocket activity; a payment rail only shares the confirmation it needs to send. Gameplay history is held
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so your rounds, bets and withdrawals reconcile on both sides. Security questions and any support chat sit in the same record. Sharing stays narrow: payment processors, the studios whose tables and slots you open including Pragmatic Play and Evolution, and our own support staff in Bangladesh.
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We do not sell your data and we do not pass it to advertisers. How long a record is kept depends on the rules that apply to your account and on whether you ask us to close it. Availability of the service depends on your local
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law and eligible regions, so check what applies where you live before you register.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.